Frequently asked questions

Do the courses get updated?

The IELTS Speaking Part 1, Part 2, and Part 3 courses will be updated in January, May and September. Please note that it will take a month for all the courses to get all the updates. The IELTS Writing and IELTS Reading courses may be updated from time to time.

Is every Part 1, Part 2 and Part 3 question on the IELTS Speaking course?

The courses include the majority of the questions; however, we cannot guarantee every question because different questions sometimes get asked in different countries. 

Do the courses offer one-to-one lessons or live lessons?

No, these are online courses and there are no one-to-one lessons or live lessons.

Can I get a refund?

If you find the course is not suitable, you can get a refund within 14 days of purchase. Please note that we will only refund if you have used 5% or less of the course. Please watch the sample videos before buying to make sure that the courses are suitable for you.

How long can I access the course?

All IELTS Speaking courses can be accessed for three months from the date of purchase and all other courses have one year access. You can buy the course again if you would like to.
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